Service history
View previous visits, engineer notes and completed work records.
MYPORTAL
Your ELUVO records, reports and reminders in one secure place.
Access your home’s service history, certificates, reports, invoices and reminders — anytime, anywhere through your secure customer portal. Everything you need to keep your home comfortable and efficient.
Secure access
Protected login for customer records.
Private & protected
Your information stays private.
Available anytime
Access records whenever you need them.
EVERYTHING IN ONE SECURE PLACE
Manage, track and protect your home with ELUVO MyPortal.
MyPortal brings your important service information together, so you can see what has been done, what is due next and where your documents are stored.
Photo reports
See service photos, recommendations and progress records from visits.
Maintenance reminders
Know when your next boiler, air conditioning or home comfort service is due.
Certificates & documents
Access important service documents, certificates, manuals and installation records.
Invoices & payments
View invoices, payment status and customer account information where available.
Home records
Keep useful information about your heating, cooling and home comfort systems in one place.
Your security is our priority.
MyPortal is designed to keep customer records organised, protected and easy to access.
Encrypted connections
Secure access for customer records.
Private customer data
Information is only available through the appropriate portal access.
UK based service company
Built around ELUVO’s home comfort and maintenance services.
Trusted local experts
Supporting homeowners across Bristol, Bath and surrounding areas.
AFTERCARE MADE CLEAR
How MyPortal helps after your visit.
Your visit is recorded
After a service, installation or assessment, ELUVO keeps a structured record of the work and recommendations.
Documents stay organised
Reports, certificates, photos and useful notes can be stored in one secure customer area.
Reminders keep you on track
Maintenance reminders help you stay ahead of servicing, protection checks and future home comfort upgrades.
ACCESS SUPPORT
Need access to your MyPortal?
If you are an ELUVO customer and need help accessing your records, contact us and we will confirm the correct next step.
Actual customer records are available only through the secure customer portal after the correct access has been set up.